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Services

Ad hoc capabilities

Travel Research Centre has considerable experience in ad hoc research for travel and tourism clients. Here are some of the ad hoc projects TRC has undertaken in the last 2 years:
  • Brand positioning development and refinement

  • Market strategy

  • Advertising concept testing

  • Pre and post campaign awareness testing

  • Communication strategy development

  • Market segmentation

  • Customer satisfaction measurement

  • New product development

  • Pricing and distribution strategy development

  • Customer Relationship Management

Research Consultancy

In addition to conducting original research, TRC can also undertake research consultancy drawing on a mixture of our unique databases, aviation and tourism industry knowledge and published sources.

We have undertaken both large and small scale projects including:
  • Advice on survey design for a state up company offering guided walks.

  • Examining the reasons for changes in inbound traffic mix for a major international airport.

  • Providing guidance on customer expectation of product development lead times for a leading international airline considering major investments in New Products.

  • Advising on the impact on customer perceptions of foreign crew bases for a major airline.

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